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Everything you need to know before starting
Is the first meeting really free?
Yes. Your initial consultation is complimentary and there is no obligation. It's a chance for us to understand your goals and for you to decide whether we're the right fit. We will always confirm any fees in writing before you commit to anything.
Is your advice independent?
Yes. We provide independent advice based on a comprehensive and fair analysis of the market. We are not restricted to a limited number of providers, so our recommendations are based solely on what is right for you.
How do you charge for your advice?
We believe in complete transparency on cost. Depending on the service you choose, there is an initial advice fee and, for ongoing clients, an annual service fee. We will confirm the exact fees that apply to you in writing before you proceed. Third-party costs, such as platform and fund charges, are separate. You can see our fees in full on our charges page.
Who looks after your money
We do not hold client money. Your assets are held in your own name with an independent, FCA regulated custodian.
What if I change my mind
There are no penalties to stop service with Cross Keys Wealth.